Privacy Policy
Privacy Policy
This Privacy Policy (“Policy”) governs the manner in which Spica Addwale Private Limited (the “Company”
or “We”)
collects, gains access to, uses, maintains and discloses information including personal information of
the users (each,
a “User”) of various services (“Services”) provided by the Company, either through website of the
Company or through
mobile applications or network telecom operators. Please note that the scope of this Policy is limited
to the aforesaid
information collected or received by the Company through your use of the Services. By using the Service,
you are
expressing your agreement to this Policy and the processing of your information, including your personal
information, in
the manner provided in this Policy. If you do not agree to these terms, please do not use the Service
and do not provide
the permissions when specifically asked by the Company.
What we collect?
We may collect and/or gain access to and/or record certain information including personal information
from or of User in
a variety of ways, including, but not limited to, when User access and uses the Services and in
connection with other
activities, services, features or resources we make available on the Services. These information may
relate to and
include but not limited to your name, email address, address, phone number, your unique device ID
(persistent /
non-persistent), hardware type, international mobile equipment identity (“IMEI”), the version of your
operating system
(“OS”), your device name, your email address (if you have connected to Facebook or Google+), and your
location (based on
your Internet Protocol (“IP”) address), contact list (on your mobile phone), applications installed by
User through our
mobile application, applications uninstalled by User, all other applications installed by User on
his/her device,
foreground running apps/process (RUN event; We update server about the app downloaded/installed by our
mobile
application), read SMS, network information, User behaviour analysis, demographic information (such as
preferences and
interests etc), Credit/Debit Card information of User for Internet banking (We do not store credit/debit
card
information on our servers) [hereinafter referred to as “Personal Information”]. User can always refuse
to supply
Personal Information, however, it may prevent them engaging in certain Services related activities.
What we do with the Personal Information we gather?
We may use your Personal Information to:
We may collect non-personal information about User whenever they use and interact with the Services.
Non-personal
information may include the browser name, the type of computer and technical information about means
used by the User to
connect to our Services, such as the information about the operating system and the internet service
providers utilized
and other similar information.
This information is aggregated and used to help us provide more useful information to the User and
to
understand which
part of the Services, its products and services are of most interest.
If we do combine non-personal information with Personal Information, the combined information will
be
treated as
Personal Information for as long as it remains combined.
Sharing of information with Authorities
We may share Personal Information as well as non-personal information of the User with the courts,
police authorities
or any other government/regulatory/statutory authority, in case these are required by them in relation
to any
proceedings pending before them.
Security
We are committed to ensure that User’s Personal Information is secure. We adopt appropriate data
collection, storage
and processing practices and security measures to protect against unauthorized access, alteration,
disclosure or
destruction of the User Personal Information, username, password, transaction information and data
stored in our
Services.
When a User uses services and products offered by us through the Services, the Personal Information
shared by User is
visible to the other users and can be read, collected, or used by them. The User is responsible for the
Personal
Information User chooses to submit in these instances. For example, if the User lists his/her name and
email address in
a blog/forum posting, that information is public. Users are requested to take care when using these
features.
How we use cookies?
A cookie is a small file which asks permission to be placed on the User’s desktop/laptop/mobile
device's memory drive.
Once the User agrees, the file is added and the cookie helps analyse web traffic. Cookies allow Services
to respond to
the User as an individual. The Services can tailor its operations to the User’s needs, likes and
dislikes by gathering
and remembering information about the User’s preferences.
Cookies help us better understand User’s behaviour, and tell us which parts of the Services Users
have
visited and
facilitates and measure the effectiveness of products and services offered by us. We treat information
collected by
cookies and other technologies as non-personal information. However, to the extent that internet
protocol (IP) addresses
or similar identifiers are considered Personal Information by local law, we also treat these identifiers
as Personal
Information.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about
web page traffic
and improve our Services in order to tailor it to customer needs. We only use this information for
statistical analysis
purposes and then the data is removed from the system.
Overall, cookies help us provide User with a better experience of the Services, by enabling us to
monitor which pages
Users find useful and which the Users do not. A cookie in no way gives us access to the User’s
desktop/laptop/mobile
device or any information about the User, other than the data a User chooses to share with us.
A User can choose to accept or decline cookies. Most web browsers automatically accept cookies, but
a
User can usually
modify its browser setting to decline cookies if the User prefer. This may prevent the User from taking
full advantage
of the Services.
• Retention of Personal Information
We will retain User’s Personal Information for the period necessary to fulfill the purposes outlined in
this Policy
unless a longer retention period is required or permitted by law.
Sharing Personal Information
We may use third party service providers to help us operate our business and Services or administer
activities on our
behalf, such as sending out newsletters or surveys. We may share the User’s Personal Information with
these third
parties for those limited purposes.
Third party websites
Users may find advertising or other content on the Services that link to the sites and services of our
partners,
suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or
links that appear
on these sites and services and are not responsible for the practices employed by those websites and
services linked to
or from our Services. In addition, these sites and services, including their content and links, may be
constantly
changing. These sites and services may have their own privacy policies and customer service policies.
Browsing and
interaction on any other website, including websites and services which have a link to the Services, is
subject to that
websites and services’ own terms and policies.
Advertising
Advertisement appearing on the Services may be delivered to the User by advertising partners, who may
set cookies.
These cookies allow the ad server to recognize the User computer each time they send the User an online
advertisement to
compile non-personal information about the User or others who use the User computer. This information
allows
advertisement networks to, among other things, deliver targeted advertisements that they believe will be
of most
interest to the User. This Policy does not cover the use of cookies by any advertisers.
Changes to this privacy policy
The Company has the discretion to update this Policy at any time. We encourage User to frequently
check this page for
any changes to stay informed about how we are helping to protect the Personal Information we collect.
User acknowledges
and agrees that it is his/her responsibility to review this Policy periodically and become aware of
modifications.
User acceptance of these terms
By using the Services, User signifies his/her acceptance of this Policy. If the User does not agree to
this Policy,
please do not use the Services. User continued use of the Services following the posting of changes to
this Policy will
be deemed User acceptance of those changes